Shipping & Delivery policy

LEGAL

Shipping & Delivery Policy

flamelightes.com is committed to getting your order to you quickly and safely. Below you'll find everything you need to know about our shipping and delivery process.

≤ 3 Days

Maximum Shipping Time

From order confirmation to dispatch

7 Days

Delivery Time

From dispatch to your doorstep

1. Order Processing

2. Delivery Timeline

DAY 0

Order Placed

You complete your purchase and receive an order confirmation email.

DAY 1-3

Processing & Dispatch

We prepare your order and hand it over to our shipping partner within 3 business days.

DAY 4-7

In Transit

Your package is on the way. Track it with the link in your shipping confirmation email.

DAY 7

Delivered

Your order arrives at your doorstep. Total delivery time: up to 7 days from dispatch.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the carrier's website to monitor your shipment in real time.

4. Delivery Issues

5. International Shipping

International shipping availability and rates are displayed at checkout. International orders may be subject to import duties and taxes, which are the responsibility of the customer. Delivery times for international orders may exceed the standard 7-day window.

6. Contact for Shipping Queries

📧 shipping@flamelightes.com

🌐 www.flamelightes.com

🕐 Response within 24 business hours

At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.At Design Lights Happiness, accessible through flamelightes.com, we understand how exciting it is to receive your handcrafted candles, and we are fully committed to ensuring that every order reaches you safely, securely, and within a reasonable timeframe. Once your order is placed and payment is successfully confirmed, our team begins processing it within 1 to 2 business days, carefully preparing and packaging each candle with protective materials to ensure it arrives in perfect condition, free from any damage that could occur during transit. Please note that orders placed on weekends or public holidays will be processed on the next available business day, as our team works to maintain consistency and quality in every order we fulfill. Once your order has been dispatched, standard delivery typically takes between 5 to 7 business days, depending on your specific location, with customers in remote or rural areas potentially experiencing slightly longer delivery times due to logistical factors beyond our control. Shipping charges, where applicable, are calculated at checkout based on factors such as your order value, product weight, and delivery location, and we strive to keep these charges as fair and transparent as possible, occasionally offering free shipping promotions on qualifying orders. As soon as your order is shipped, you will receive a confirmation email or SMS containing your tracking details, allowing you to monitor your package's journey in real time and stay informed about its expected arrival. While we make every effort to ensure timely delivery, we kindly ask for your understanding in the rare event of unexpected delays caused by factors such as adverse weather conditions, courier-related issues, high-demand seasons, or other unforeseen circumstances that may be beyond our control. Our packaging process is carried out with great care and attention to detail, as we want every candle to arrive not only functional but also visually appealing, reflecting the same craftsmanship and quality you can expect from every Design Lights Happiness product. Should you have any questions, concerns, or need assistance tracking your order, our dedicated customer support team is always available through our Contact Us page, ready to provide prompt and helpful guidance. Ultimately, our shipping and delivery process is designed with your convenience and satisfaction in mind, and we remain fully committed to continuously improving our logistics and delivery experience to ensure that every candle you order arrives exactly as it should — safely, beautifully, and on time.Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery PolicyShipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy Shipping & Delivery Policy

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